AI Assistants: Major update: Migration to new APIs

AI Assistants have been migrated to the Responses API and Chat Completions API for improved stability and future compatibility.

AI Assistants: OpenAI-compatible providers supported

You can now use any OpenAI-compatible AI provider (OpenRouter, HuggingFace, self-hosted models, etc.) when creating AI Assistants.

AI Assistants: Built-in assistant testing

You can now test your AI Assistant directly in the AI Assistants section without creating a chatflow.

AI Assistants: Default assistant for chat window

You can now set a default AI Assistant for the chat window (AI Helper), allowing the AI to work with your existing context.

AI Assistants: Latest OpenAI models added

Added support for the newest OpenAI models, including GPT-5.4.

AI Assistants: Improved voice and image processing

Voice and image handling has been improved for better performance and reliability.

Chatflow: AI node error handling

A new 'Request Failed' port has been added to the AI node. This allows you to implement fallback logic when requests fail (rate limits, insufficient funds, provider downtime, etc.).

Chatflow: Background function execution

Functions can now run without breaking the AI loop, allowing background actions such as sending webhooks or setting variables.

Chatflow: Variable extraction from AI responses

AI nodes can now store extracted data into variables, making it easier to process or persist structured outputs.

WhatsApp Campaigns: JSON Source

You can now use a JSON URL as a data source for your WhatsApp campaigns.

WhatsApp Campaigns: Google Sheets Source

You can now use Google Sheets as a data source for your WhatsApp campaigns.

Chat: Assign Departments

Chats can now be assigned to specific departments for better routing and organization.

API: Contact Tags

You can now retrieve and update contact tags via the API.

API: Contact Custom Fields

You can now retrieve and update contact custom fields via the API.

Dashboard: New KPIs

The updated Dashboard now provides enhanced KPI tracking, including chat count, incoming and outgoing messages, tickets, and more.

Chat: Search

Added search functionality to the Chat section, allowing you to quickly find conversations and messages.

Shared Inbox: API Channel

You can now implement custom communication channels via API. Example repository: https://github.com/anychat-llc/api-channel-example

Shared Inbox: WhatsApp QR

Push messages are now supported for the original WhatsApp app via QR connection.

Shared Inbox: Telegram

Telegram chats now display both the customer username and user ID for better identification.

Translations: Update

The translation pack has been updated and improved.

Chatflow: Instagram

You can now detect whether a customer is subscribed to your Instagram page.

API: Message Attachments

The API now supports sending messages with attachments.

Fixes

Fixed issues on the Tickets public page.

Shared inbox: WhatsApp Business API

You can now connect your WhatsApp Business Phone Number easily by logging in with Facebook (no Facebook App is required anymore).

WhatsApp Business API: templates management

You can now manage your WhatsApp templates directly within our platform.

WhatsApp Business API: send templates

You can now start a chat by sending a predefined template to the customer phone number.

WhatsApp Business API: campaigns

You can now initiate a WhatsApp campaign to send bulk messages efficiently using internal contacts or CSV as a data source.

Branding: Advanced branding for non-agency accounts

You can now configure dashboard branding, including theme colors, logo, and header, even on non-agency plans.

Branding: Custom subdomain

Non-agency users can now claim a custom subdomain for their dashboard.

Branding: Connect your own domain

Non-agency users can now connect their own domain to the dashboard.

Agency branding: Sidebar color

You can now customize your agency branding by selecting a custom sidebar color.

Agency: Custom plans

A new branding scope has been added to plan features.

Unified Widget: Custom launcher logo

You can now upload your own image to use as the launcher icon.

Knowledge Base: Custom theme

You can now set custom colors for your Knowledge Base.

Performance improvements

General performance improvements.

Security enhancements

General security enhancements.

ChatFlow: New ChatFlow editor

The ChatFlow editor has been completely redesigned.

ChatFlow: ChatGPT voice message

You can now send voice messages to the ChatGPT integration and receive replies.

ChatFlow: ChatGPT voice reply

ChatGPT can now respond to voice messages with voice replies.

ChatFlow: ChatGPT image message

You can now send images to ChatGPT.

ChatFlow: New trigger logic

Chats are now handled by ChatFlow only when incoming messages meet defined criteria, otherwise routed to a human agent.

ChatFlow: Built-in variables

Expanded the list of built-in variables.

ChatFlow: Incoming call event

You can now attach ChatFlow actions to call events (WhatsApp QR only).

ChatFlow: Disconnect ChatFlow action

You can now disconnect a ChatFlow and move the chat to the active section.

ChatFlow: Search field

Added search for ChatFlows by title.

Widget settings: moved

Widget settings were moved to a separate submenu.

Widget settings: prompt slider range extended

Prompt timeouts now allow up to 30 seconds.

Unified widget: embed link

You can now use a Unified Widget embed link in HTML pages.

Unified widget and LiveChat widget: QR code

You can now download QR codes for both Unified and LiveChat widgets.

Unified widget: iFrame page

You can now add an iFrame page to the Unified Widget.

Working hours

You can now set organization working hours and link widget display schedules to them.

Contacts: Custom fields

You can now use Custom Fields to store additional contact information.

Twilio WhatsApp: improvements

Twilio WhatsApp now supports files, voice messages, contacts, stickers, and locations.

Tickets: auto-assign

Added round-robin auto-assignment and first replied agent auto-assignment options for tickets.

Chat: Group chat view improved

You can now view group members in a more efficient way.

Added bot GUID

Added a bot GUID to integration details for easier API usage.

CRM: Bulk un-assign

You can now bulk unassign Tickets, Tasks, Contacts, and Organizations.

CRM: Tickets - full email view

You can now view the full email content of ticket messages sent via email.

Agency: SEO Title

You can now set an SEO title for dashboard links.

Agency: SEO Description

You can now set an SEO description for dashboard links.

Agency: Plan builder without Stripe account

You can now use the built-in Stripe payment system for clients without setting up your own Stripe account.

Agency: Legal information

You can now set legal information used for client invoices.

Agency: LiveChat integrations can be disabled

You can now hide live chat integrations from the integrations list for clients.

Agency: Limit integrations count per Plan

You can now set per-channel integration limits per plan.

Agency: JS variable changed to anw

Renamed the anychat JS variable to be more white-label friendly.

Agency: frame-ancestors setup for Frontend domain

You can now set frame-ancestors to embed the dashboard on third-party websites via iframe.

Chatflow: Deny chat bot replies in WhatsApp Groups

Now you can disable chat bot replies for WhatsApp Groups.

Contacts: import tags

Now you can import tags for contacts.

Contacts: custom fields

Now you can set custom fields for contacts.

Shared inbox: Zalo

Now you can connect Zalo bot to the Shared inbox.

Chat: message ACK

You can now see an error sign if a message was not sent to the original channel.

Chat: Resolve/re-open selected chats

Now you can resolve or re-open selected chats.

Chat: Download image button

Added a download button to image viewer in chat.

Tickets: block requester

Now you can block requesters, remove their tickets, and manage blocked emails.

Tickets: New filters

Redesigned filters so you can configure and save your own filter sets.

Channel ID

Now you can see Channel ID in the channel rename dialog for API usage.

Send message to WhatsApp via API

Now you can initiate a new WhatsApp chat via API.

JS API

Now you can send messages and set custom tags with Widget JS API.

Chats: pin

Now you can pin chats in the chat list.

Chats: realtime

Real-time features were enhanced and chat lists now update dynamically.

Chats: team messages

Messages from all team members are displayed on the right side of chat.

Chats: channel label

You can now display source channel labels in chat list.

Chats: assignment color

You can now display assignment color badges in chat list.

Chats: auto re-open

Chats can now auto re-open if customers message after a configured period.

Chats: auto release

You can now auto unassign chats once marked as resolved.

Chats: shared counter

Added shared unread counter behavior across teammates.

Channels: color

You can now assign a color to channels.

Shared inbox: WeChat

You can now connect WeChat to Shared inbox.

Team member: data masking

You can now mask phone, email, and IP address data for team members.

Team member: permissions

You can now disable selected actions for team members.

Chat flows: delayed messages

Implemented delayed messaging.

Chat flows: reply expire

Added expiration for message-with-reply actions with follow-up behavior.

Chat flows: keywords matcher

Added simple keyword matching mode that bypasses AI.

Chat flows: list message

Added a List Message action for WABA and LiveChat.

Chat flows: run actions

You can now execute chatflow actions without sending a chat message.

Chat flows: actions compatibility info

Added a popup showing channel support for each action.

Agency: custom header links

You can now add custom buttons to dashboard header.

Agency: custom logo link

You can now override the dashboard header logo link.

Tickets: counters

Updated ticket counters logic to be easier to understand.

Chats: tags

Now you can see chat tags in the chat list.

Chats: source channel

Now you can see the actual source channel name.

Tickets: quick replies

Added Quick Replies for tickets.

Translation: PT

PT translation updated.

Chatflow: end chat

You can now use an End action to conclude chatbot sessions.

Chatflow: read array values

You can now read array values from webhook responses.

Chatflow: AI context

AI assistant can now reference previous conversation messages.

Chatflow: AI variables context

You can now establish extra AI context using variables.

AI: Straico

Integrated Straico.

Forms: CloudFlare Turnstile

Added CloudFlare Turnstile as alternative to Google reCaptcha.

Telegram: reactions

Reactions are now available in Telegram channels.

WhatsApp QR: reactions

Reactions are now available in WhatsApp QR channels.

WhatsApp QR: edit messages

You can now edit messages in WhatsApp QR channel.

Google Sheets

You can now use your own app credentials for Google Sheets integration.

Contacts: export

You can now export contacts to Google Sheets.

Tickets: message status

You can now view message status inside tickets.

PWA: app badge

Unread counter now appears in PWA app badge.

API: basics

Released initial API implementation.

Agency: client duplication

You can now duplicate existing clients to speed up setup.

WhatsApp: init conversation

Now you can start a WhatsApp conversation in Anychat (WhatsApp QR only).

Performance: improvements

Main dashboard bundle size reduced by over 60%.

Performance: UI fixes

Fixed several UI performance issues.

Chat: internal

Implemented internal chat for team members.

Tickets: auto-close options

You can now configure statuses that enable auto-close.

Team members: widgets and integrations access

Access to widgets and integrations can now be configured for agents and admins.

Agency: user information

Now you can see a brief agency client summary in chat.

Inbox renamed to Form Data

Renamed Inbox to Form Data for clearer purpose.

Language and spelling corrections

Updated Hungarian language and fixed spelling in all languages.

RTL support

Resolved multiple RTL UI issues.

Chat: date label

Added date labels to admin chat and mobile app.

Contacts: import

Now you can import contacts from CSV.

Tickets: UI

Updated tickets list UI.

Tickets: counter

Tickets counter now only includes non-closed tickets.

Performance: improvements

Improved chat history and chat list loading performance.

Typo fixes

Fixed typo mistakes.

General: brand settings

Now you can configure brand per workspace, used in ticketing.

OpenAI: models list

Updated OpenAI models list.

Languages: Hungarian

Added Hungarian language.

Languages: Dutch

Added Dutch language.

KB: page link access

You can now set Access by link for individual knowledge base pages.

Live chat widget: preview

Fixed live chat preview loading with custom API domain.

User: password reset

Fixed incorrect password reset link issue.

Chats: selection

Now you can select all loaded chats for bulk actions.

Chats: mark as read/unread

Now you can mark selected chats as read or unread.

Shared inbox: Twilio SMS

Now you can connect Twilio SMS to Shared inbox.

Shared inbox: Twilio WhatsApp

Now you can connect WhatsApp via Twilio to Shared inbox (basic text support in this release).

Tickets: KB

Fixed ticket submission from Knowledge Base.

Tickets: Forms

Fixed ticket submission from forms.

Tickets: custom statuses

Now you can customize ticket statuses.

Tickets: custom priorities

Now you can customize ticket priorities.

Tickets: types

Now you can define custom ticket types.

Tickets: quick filter

Introduced quick filter sidebar in ticket list.

Tickets: auto-update

You can now view ticket updates in real time.

Tickets: status auto-change

You can now configure automatic status updates based on ticket events.

Tickets: auto-close

Now you can set up auto-close for tickets.

Tickets: language

Now you can configure language for the ticket landing page.

Tickets: notification

Added dashboard notifications for new tickets and ticket replies.

Email-to-ticket: auto assign

You can now configure default status, priority, and type for IMAP connection.

Email templates: ticket

Now you can customize ticket-related email templates.

Agency: TOS link

Added Terms of Service link to agency settings.

Agency: Privacy Policy link

Added Privacy Policy link to agency settings.

Language: RO

Added Romanian language.

Chatflow: buttons

You can now store clicked button titles in a variable.

Chat: Japan

Resolved double-sending issue in Japan.

IMAP: connection

Resolved unexpected IMAP connection termination issue.

CRM: ticket, contact, task, meeting, organizations

You can now use a rich text editor to reply to tickets.

CRM: tickets

The first ticket message is now added to the Messages section.

Language: AR

Arabic translations updated.

Agency: manual payment

Added manual payment option to pricing table.

Agency: clients

Improved clients table with more subscription details.

Agency: trials

You can now manually enable trial for specific clients.

Agency: pricing

You can duplicate default pricing configurations.

Knowledge base: tagline

Added custom tagline support for knowledge base.

Knowledge base: favicon

Added custom favicon support for knowledge base.

Forms: embed URL copy

Fixed Safari clipboard issue for embed URL copy.

Agency: custom links

Added custom links to login page and dashboard More menu.

Agency: custom header

You can now show brand name in dashboard header.

Agency: custom JS code

Added support for custom JS in agency client dashboard.

Agency: custom CSS code

Added support for custom CSS in agency client dashboard.

Agency: own Facebook and Instagram apps

You can now use your own apps to remove social login branding.

Language: Swedish

Added Swedish language.

AI Assistants

Fixed issue where agency clients could not add more than one assistant.

Chat: filter

Widgets are now arranged in a dropdown menu.

Chat integrations: rename

You can now rename chat integrations more reliably.

Chat widget: emojis

Fixed emoji rendering issue.

Widgets: image

You can now assign images to widgets for easier identification.

Chat: performance

Removed duplicate requests.

Performance

Improved caching system.

Language: Bengali

Added Bengali (Bangla).

Language: Greek

Added Greek.

Language: Traditional Chinese

Added Traditional Chinese.

Language packs

Updated translations.

Language: RTL

Implemented RTL support for some languages.

Language issue

Fixed language resetting to EN after reload.

ChatFlow: OpenRouter AI

Added OpenRouter AI integration.

New unified widget

Introduced a new widget to combine platform features in one place.

Chat: filter

Added top quick filter by chat source with persistence.

Chat: AI

You can now generate AI replies from message context menu.

Quick replies: attachments

Quick replies now support attachments.

Performance

Improved caching and overall app performance.

ChatFlow: Telegram

Added Telegram chat flow support through live chat integration.

ChatFlow: Viber

Added Viber channel support for chat flow.

ChatFlow: Line

Added Line channel support for chat flow.

Live chat: Google Business Messages

Removed due to Google service discontinuation (July 31, 2024).

ChatFlow: AI Integration

AI integration flow was simplified for direct one-time and chained responses.

ChatFlow: new message event

Added New Message event trigger.

LiveChat: Telegram improvements

Added support for audio, video, location sharing, and contact sharing.

ChatFlow fixes

Renamed Integration action and fixed delete action issues.

Agency: shared OpenAI API key

You can now provide a shared OpenAI API key for agency clients.

Widget: branding

Added widget branding modes: default, white-label, and custom (plan-dependent).

Live chat: mark as unread

You can now mark conversations as unread.

Live chat: AI shortcuts

Added keyboard shortcuts for AI features in chat.

Widget: CDN

Moved widget code to CDN.

ChatFlow: Google Sheets

Added Google Sheets read support.

Dashboard: layout

Applied responsive layout fixes.

Account information

Fixed access issues for plan, billing, and usage sections.

ChatFlow: Facebook Messenger

Added Facebook Messenger support.

ChatFlow: Instagram

Added Instagram support.

ChatFlow and Live chat: ice breakers

Added ice breaker support.

Live chat: mute and ban

Added mute/unmute and ban/unban controls.

Mobile app: whitelabel

Introduced white-labeled mobile app program.

Fixes

Fixed reCaptcha behavior and restricted settings pages for agents.

ChatGPT: train with your data

You can create custom AI assistants trained with files, websites, and knowledge base data.

ChatFlow: push and web push notification

Added push and browser web push actions.

ChatFlow: ticket

Added direct ticket creation from chat flow.

Instagram and Messenger connector fix

Fixed connection issues in specific cases.

Forms: ticket

Added ticket creation from form submissions.

Chat flows: customer data

Added customer variables like customer.name and customer.email.

Dashboard: counters

Added counters on CRM sections (Tickets, Tasks, Meetings).

Agency: Messenger and Instagram integration

Added popup-based client integration flow.

Instagram

Added Instagram login-based connection flow.

Live chat: reactions

Added message reactions in live chat widget.

Live chat: edit messages

Added editable messages in live chat widget.

Live chat: message actions

Organized actions in a context menu.

Live chat: custom colors

Fixed custom color settings behavior.

Chats: lazy load

Chat list now loads significantly faster via lazy loading.

Agency: plan builder

Added agency plan builder for custom pricing tables.

Account: plan and features

Added plan and feature visibility in account section.

Account: usage and limits

Added usage and limits visibility in account section.

Account: billing

Moved billing into dedicated account section.

Account: two-factor auth

Added 2FA setup with Google Authenticator.

Conversations: auto-archive

Added auto-archive timeout setting.

Conversations: send chat to agent/client

Added automatic transcript sending options.

Pre-chat form: post message

Added configurable message after pre-chat submission.

Chat: send transcript

Redesigned transcript dialog with delivery history.

ChatGPT: GPT-4o-mini

Added GPT-4o-mini to model list.

Account page redesign

Started account profile redesign and consolidation.

Agent: notifications settings

Added notifications settings section for agents.

Agent: name and image

Added per-widget/integration agent identity settings.

Agent: chat access level

Added per-widget/integration access level control.

Team members: workspaces

Team members can now be added to multiple workspaces.

Workspace: navbar icon

Added current workspace icon to the main navbar.

LiveChat: lazy load

Added lazy loading for messages to improve load times.

ChatFlows: WhatsApp

Added WhatsApp number support in chat flows.

Knowledge base: AI assistant

Added AI assistant in knowledge base editor for correction and rewriting.

ChatFlow: ChatGPT assistants

Added ChatGPT assistants support.

ChatFlow: templates

Added predefined templates and agency/team-level custom templates.

Contacts: filter

Added filter by contact source.

Inbox: search

Added search in inbox section.

LiveChat: filter

Added filter by tags.

User login: Telegram

Added Telegram account login.

Knowledge base: links

Added link support in knowledge base articles.

ChatFlow: ChatGPT-4o

Added ChatGPT-4o model.

ChatFlow: invite agent workflow

Added invite timeout handling and department targeting.

ChatFlow: actions

Added automated Telegram messaging actions.

ChatGPT integration: default model

Added configurable default model.

Google Business Messages

Added integration support.

Live Chat widget media tools

Added screenshot, screencast, camera video, voice message, voiceover, speech-to-text, and image editor.

Widget: Google font

Added option to disable Roboto Google Font.

ChatFlow: builder

Fixed visual bugs in editor.

Integrations: Messenger

Added simple Facebook login flow for page connection.

Integrations: access

Added integration access member management.

Chatflows: visitor data

You can now pass variables into visitor data (name, email, phone).

LiveChat: chat flow

Chat flow can now start automatically if no agents are joined.

WhatsApp QR gateway

Implemented new WhatsApp QR gateway with faster sync and group chat support.

WhatsApp QR events

Added support for message edit/delete and chat delete/archive/unarchive events.

Admin chat widget

Updated admin chat widget.

Localization

Improved date and time translations.

Knowledge base

Knowledge base platform is live.

Chat media

Added audio and video sending/playback in chat.

Chat: knowledge base

Added direct knowledge base article sharing in chat.

WhatsApp QR: reply

Added reply support in WhatsApp QR channel.

Chat: image viewer

Added image viewer to admin and client chat interfaces.

Chat performance

Reduced chat bundle size and improved overall performance.

Workspaces: create

Added support for multiple workspaces based on plan.

Team members: password

Added password dialog to team members list.

Agency clients: password

Added password dialog to agency clients list.

Click to copy

Added click-to-copy for email labels.

Auth: signup

Fixed signup issue with custom domain.

Inbox: export to CSV

Added CSV export functionality.

Contacts: export to CSV

Added CSV export functionality.

Twilio: multiple numbers

Twilio notifications now support multiple phone numbers.

Inbox: export to Google Sheet

Improved export performance.

Inbox: bulk status update

Fixed bulk status update issue.

Admin live chat: login issue

Fixed admin live chat login issue.

Workspaces architecture

Major architecture rebuild introducing workspace-level configuration and resources.

CRM suite

Added CRM entities: contacts, organizations, tickets, tasks, and meetings.

Tags

Added custom tags across conversations and CRM entities.

Live chat CRM linking

Added ability to attach related CRM items to chats.

Visitors

Added online visitors page for agents.

Members and departments

Added admin role support and team departments.

Agency controls

Expanded agency client permissions, plans, and status management.

LiveChat sound settings

Added custom sound and disable options.

Translations

Added Arabic, Chinese, Hebrew, Hindi, Japanese, Portuguese, Vietnamese, and Turkish.

Fixes

Fixed pre-chat popup issue.

Widget: lock origins

Added optional allowed-origin display restrictions.

Live chat: agent identity

Added agent display name/avatar and fixed color controls.

ChatFlows: forms

Forms are now grouped by widget in chat flow editor.

Live chat: typing

Fixed live typing issue.

Agency: signup notifications

Added email notifications for new client signups.

Agency: disable client account

Added temporary client account disable option.

Email templates: copy

Added template copy option.

Translations

Updated translation pack.

User account: company

Added company field in account settings.

Forms: copy

Added ability to copy forms.

Agency: transfer widget

Added widget transfer between accounts.

Agency: SMTP settings

Added default mail server settings for agency and clients.

Multichannel widget: close and retry buttons

Added close and retry actions to form success/failed screens.

Chat flow: ChatGPT model

Added model selection for ChatGPT integration.

Chat flow: webhooks

Added variable support in webhook URLs.

Chat flow: ChatGPT functions

Added custom function support for ChatGPT integration.

Live chat: inline bottom buttons

Added bottom inline button type displayed before input field.

Agency: cookie banner content

Added custom cookie banner content settings.

Agency: additional footer line

Added custom additional footer info for auth pages.

Live chat: connect/disconnect chat flow

You can now connect or disconnect chat flow per conversation.

Live chat: AI

Added AI text rewrite/expand/tone correction and next-message generation.

Live chat: notes and private comments

Added internal notes and private comments.

Widgets: filter

Added widget list filter.

Channels: widget script code

Added quick button for widget script code dialog.

Requested features list

Added feature request page with voting and comments.

Agency: OneSignal App settings

Added custom OneSignal App ID and API key support.

Forms: embed

Added website embed via link or iframe.

Live chat: pre-chat GDPR consent

Added GDPR consent display before chat start.

Live chat: message colors

Added agent/client message color settings.

Live chat: scroll to bottom

Added scroll-to-bottom button.

Live chat: hide agent avatar

Added hide avatar option in widget.

Live chat: visitors and bot-driven chats

Added active visitors and realtime bot-driven views.

Chat flows: keyword matcher

Added keyword detection action.

Fixes

Applied minor responsive and translation pack updates.

Translations: Vietnamese

Added Vietnamese dashboard translation.

Agency: root domains

Added root domain support with A record.

Translations

Updated translation pack.

Agency: hide Apps and plugins

Added option to hide Apps and plugins page for clients.

Agency: backend domain

Added custom backend domain support.

Upgrade and pricing page

Updated page and migrated to Stripe.

Fixes

Fixed always online status, avatar crash, agent chat, and mobile settings layout.

Chat flow builder: zoom

Added canvas zoom, pan, and zoom toolbar with fit option.

Chat flow card metadata

Added author visibility and optional description.

Live chat widget: message status

Added sent/seen status on admin and client side.

Chat flow: webhook response access

Added direct webhook response object usage in expressions.

Chat flow: webhook status data

Added status and statusText response values for variable/message use.

Chat flow: request failed routing

Added failed request port routing for webhook actions.

Chat flow: copy

Fixed variable duplication issue when copying chat flows.

Live chat widget: third-party cookies

Fixed behavior in incognito and blocked-cookie mode.

Live chat widget: input max height

Fixed long-text input handling.

Live chat widget: chat origin

Fixed chat origin visibility in admin dashboard.

Chat flow: action editor

Fixed webhook data builder issue.

Live chat widget: theme colors

Added predefined and custom theme color schemes.

Live chat widget: dark mode

Added automatic dark mode support.

Chat flows: multiple images

Added image carousel support in actions.

Chat flows: webhook JSON

Added plain JSON mode for deep webhook request payloads.

Chat flows: event emulator

Added event emulator in preview for easier testing.

Account: login with QR code

Added mobile app authentication with QR code.

Live chat widget: translations and GDPR

Added multi-language support and custom GDPR consent settings.

Live chat widget: typing options

Added options to hide typing indicators and enabled live typing on admin side.

Live chat widget: pre-chat form

Added configurable pre-chat form and message.

Multichannel widget: iFrame channel

Added dedicated iFrame channel option.

Whitelabel

Added default permissions and dashboard logo controls.

Integrations: general ChatGPT API key

Added shared ChatGPT API key for chat flows.

Google Sheets integrations

Added export/integration support for inbox, forms, and chat flows.

Fixes

Fixed live chat origin, whitelabel icon, and docs link behavior.